
More Than an Upset: How African Teams Shaped the World Cup Conversation
Every FIFA World Cup produces unexpected results. A tournament favorite falls. An underdog advances. A new star emerges. This tournament saw something more. Rather than one surprise team capturing attention, multiple African nations built momentum throughout the...
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Crisis Comms & Media Monitoring
Crisis communications in focus: Tips for responding swiftly and smartly
When a crisis strikes, there’s no room for hesitation. In fact, when something like a social media backlash or a cybersecurity breach occurs, a company’s reputation can go down within minutes. This is why you need to have a fast communication response plan. Research...
How media relations shapes public perception during crisis moments
When an organization faces a sudden crisis, the first 24 hours often determine how stakeholders, customers, and the general public will perceive the situation. Whether it's a product recall, workplace incident, legal challenge, or operational failure, the narrative...
How brands can maintain trust and credibility during an online crisis
Brand reputation crises once moved slowly enough for companies to contain public criticism before it reached wider audiences. Traditional media cycles created delays between an incident, public reaction, and large-scale coverage. Today, digital platforms operate very...
PR Tech & AI
PR in the age of intelligent machines: Are we asking the right questions?
AI didn’t barge into PR. It slipped in through the side door. One helpful draft here. One faster media scan there. A subject line tweak. A summary that saved twenty minutes. None of it felt disruptive at first. It felt practical. Sensible, even. But over time, those...
One in five celebrity-brand partnerships that AI engines recommend do not exist
One in five celebrity-brand partnerships that AI engines recommend to marketers do not exist. The finding comes from the 5W × Talent Resources Celebrity Endorsement Index — 50 celebrities measured across 10 consumer categories, more than 600 buyer-intent prompts run...
Mars Petcare just cornered the AI recommendation surface for US veterinary care—independent practices have about 18 months
There is a number every U.S. veterinarian should know. 27 to 30 percent. That is the share of all veterinary AI citations now captured by Mars Petcare's three brands — Banfield, VCA, and BluePearl — across ChatGPT, Claude, Perplexity, and Google AI Overviews. There is...
Content & Media Relations
The biggest media outreach mistakes brands still make
Media outreach has never been more accessible. AI can draft pitches in seconds, media databases provide instant access to thousands of journalist contacts, and automation platforms allow communication teams to distribute stories at an unprecedented scale. On the...
How to measure marketing ROI for AI-powered campaigns
Today, AI in marketing is a strategic pillar. Whether you’re using predictive analytics to optimize email marketing send times or using chatbots to personalize the customer journey, AI-powered marketing campaigns are changing the way marketing professionals engage...
PR in the age of intelligent machines: Are we asking the right questions?
AI didn’t barge into PR. It slipped in through the side door. One helpful draft here. One faster media scan there. A subject line tweak. A summary that saved twenty minutes. None of it felt disruptive at first. It felt practical. Sensible, even. But over time, those...








